Refund & Return Policy

We want you to be completely satisfied with your purchase from  www.ready4padel.co.uk ! If you're not happy for any reason, our return process is straightforward.

Returns & Exchange Period

We offer a 30-day return policy starting from the day you receive your order. This provides ample time to ensure your items are perfect.

Conditions for Returns

To be eligible for a return or exchange, your item must meet the following conditions:

• The item must be unused and in the same condition that you received it.

• It must be in its original packaging with all original tags attached.

• A receipt or proof of purchase (e.g., order number, order confirmation email) is required to complete your return.

• Items must not show any visible signs of wear or use.

Non-Returnable Items

For health and hygiene reasons, certain items cannot be returned unless they are faulty. These include:

• Undergarments (e.g., athletic supporters, specific base layers).

• Swimwear (if the hygiene seal has been removed).

• Personalized or custom-made items.

• Items on final sale (clearly marked as such at the time of purchase).

Note that your statutory rights for faulty goods remain unaffected by these exclusions.

Return Process

To initiate a return:

1. Contact Us: Email our customer support team at [Your Customer Support Email] with your order number and details of the item(s) you wish to return.

2. Receive Label: We will provide you with a pre-paid return shipping label and instructions on how to send your items back.

3. Package the Item: Securely package the product(s) in their original packaging or a suitable alternative to prevent damage during transit.

4. Ship: Drop the package off at your nearest [Carrier Name] location. Be sure to get proof of postage.

Refunds & Processing Time

• Once we receive and inspect your returned item, we will send you an email notification regarding the approval or rejection of your refund based on the stated conditions.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment (e.g., credit card, debit card) within [Number] business days (typically 3-5 days after receipt).

• The refund will include the cost of the item(s) and the least expensive initial delivery cost (if applicable under consumer law).

• We do not charge restocking or administration fees.

Exchanges

The quickest way to ensure you get the item you want is to return the unwanted item (following the process above) and make a separate purchase for the new item.

Damaged or Faulty Items

If your item is faulty or does not work as intended, you have a legal right to a full refund within 30 days of receipt. Please contact us immediately at [Your Customer Support Email], and we will organize a full refund or replacement, including covering the return shipping costs.

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